Technical Support Representative Jobs 2022 Philippines Remote
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Turnitin Company Description
When you join Turnitin, you will be eaten into a company that’s an honored inventor in the global education space. For further than 20 times, Turnitin has partnered with educational institutions to promote honesty, thickness, and fairness across all subject areas and assessment types. Over academic institutions, publishers, and pots use our services Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has services in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our different community of associates is all unified by a participated desire to make a difference in education.
Product Specialists play a critical part in the delivery of world-class customer support and are responsible for responding to specialized and non-technical client queries. The post will be assigned to triage support cases for original and global guests.
We’re looking for an enthusiastic, tone-motivated individual with a specialized or client support background to expand our Product Support Platoon. The successful seeker will retain veritably strong problem-working and communication chops. They will thrive in a presto- paced, platoon-acquainted terrain, and have the capability to manage multiple tasks contemporaneously. This part is best suited for a tone-starter who’s comfortable working with internal and external guests.
Qualification Required For Technical Support Representative
- Bachelor’s degree or a minimum of 2 times experience working in a client support part.
- Fluent spoken/ spoken English.
- Capability to work in a fast-paced terrain, snappily understand client requests, set precedences, work singly, and perform under pressure.
- Excellent computer chops and familiarity with the Internet.
- Knowledge of one or further of the following Operating Systems (Windows, Mac, Linux)
- Complete in one or further of the following cybersurfers (Internet Discoverer, Safari, Firefox, Chrome)
- The comfortable following set processes and not swinging from guidance handed.
- Complete in Microsoft Office.
- Excellent planning and organizational chops.
- Capability to work with sensitive and nonpublic material and retain excellent judgment.
At Turnitin, we fete it’s unrealistic for campaigners to fulfill 100 of the criteria in a job announcement. We encourage you to apply if you meet the maturity of the conditions because we know that chops evolve over time. However, join our platoon!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, installations, and employment. All good aspirants will admit consideration for employment without regard to race, color, religion, coitus, sexual exposure, gender identity, public origin, disability, or status as a defended stager.
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